Complaint 2954698 Santander Bank

Explained

Company: Santander Bank
Product: Payday loan, title loan, or personal loan · Installment loan
Issue: Problem with the payoff process at the end of the loan
From: New York 11232
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jul 5, 2018Complaint received
Jul 6, 2018Sent to Santander Bank (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bank complaints about problem with the payoff process at the end of the loan

Received	About	Issue	State	Answer	On time
Nov 23, 2021	Payday & personal loans	Problem with the payoff process at the end of the loan	PA	Explained	Yes
Apr 9, 2021	Payday & personal loans	Problem with the payoff process at the end of the loan	SC	Explained	Yes
Oct 22, 2020	Payday & personal loans	Problem with the payoff process at the end of the loan	SC	Explained	Yes
Apr 29, 2019	Payday & personal loans	Problem with the payoff process at the end of the loan	PA	Explained	Yes
Feb 19, 2019	Payday & personal loans	Problem with the payoff process at the end of the loan	PA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works