Complaint 2962328 Bank of America

Explained

Company: Bank of America
Product: Payday loan, title loan, or personal loan · Payday loan
Issue: Was approved for a loan, but didn't receive the money
From: North Carolina 27502
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jul 13, 2018Complaint received
Jul 18, 2018Sent to Bank of America (5 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bank of America complaints about was approved for a loan, but didn't receive the money

Received	About	Issue	State	Answer	On time
Sep 18, 2026	Payday & personal loans	Was approved for a loan, but didn't receive the money	CA	Explained	Yes
Nov 23, 2020	Payday & personal loans	Was approved for a loan, but didn't receive the money	MA	Explained	Yes
Apr 3, 2020	Payday & personal loans	Was approved for a loan, but didn't receive the money	FL	Explained	Yes
Jul 26, 2017	Payday & personal loans	Was approved for a loan, but didn't receive the money	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works