Case file
Crypto
Complaint 2963176 USAA
Explained- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 14, 2018Complaint received
- Jul 15, 2018Sent to USAA (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 24, 2026 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Oct 11, 2026 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Oct 5, 2026 | Money transfers & apps | Other transaction problem | MS | Money back | Yes |
| Sep 18, 2026 | Money transfers & apps | Other transaction problem | NC | Explained | Yes |
| Sep 2, 2026 | Money transfers & apps | Other transaction problem | NE | Explained | Yes |
| Aug 29, 2026 | Money transfers & apps | Other transaction problem | MD | Explained | Yes |
| Aug 10, 2026 | Money transfers & apps | Other transaction problem | GA | Explained | Yes |
| Jul 14, 2026 | Money transfers & apps | Other transaction problem | KS | Explained | Yes |
| Jul 6, 2026 | Money transfers & apps | Other transaction problem | AP | Money back | Yes |
| Jun 17, 2026 | Crypto | Other transaction problem | KS | Explained | Yes |
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