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Student loans

Complaint 2963191 Ability Recovery Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
North Carolina 27406
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 14, 2018Complaint received
  2. Jul 15, 2018Sent to Ability Recovery Services (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ability Recovery Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 6, 2017Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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