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Case file

Prepaid & gift cards

Complaint 29946216 Block

Explained
Product
Prepaid card · General-purpose prepaid card
From
Oklahoma 73108
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 14, 2026Complaint received
  2. Nov 10, 2026Sent to Block (27 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Block complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Money transfers & appsUnexpected or other feesWVExplainedYes
Nov 4, 2026Prepaid & gift cardsUnexpected or other feesLAExplainedYes
Nov 3, 2026Money transfers & appsUnexpected or other feesTXIn progressYes
Nov 2, 2026Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Oct 30, 2026Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Oct 30, 2026Prepaid & gift cardsUnexpected or other feesWIExplainedYes
Oct 25, 2026Money transfers & appsUnexpected or other feesSCExplainedYes
Oct 25, 2026Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Oct 25, 2026Money transfers & appsUnexpected or other feesSCExplainedYes
Oct 25, 2026Prepaid & gift cardsUnexpected or other feesGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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