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Case file

Student loans

Complaint 3000159 Riverwalk Financial

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Texas 78417
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 23, 2018Complaint received
  2. Aug 23, 2018Sent to Riverwalk Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Riverwalk Financial complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Dec 19, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
May 22, 2019Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Apr 14, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledMDExplainedYes
Jan 8, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedCAExplainedYes
Sep 11, 2018Student loansDealing with your lender or servicerReceived bad information about your loanORNo timely replyNo
Jul 28, 2018Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes
May 11, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedIDExplainedYes
Apr 20, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedAZExplainedYes
Feb 14, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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