Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 15, 2026Complaint received
- Oct 15, 2026Sent to Encore Capital
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Encore Capital complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Nov 5, 2026 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Oct 25, 2026 | Debt relief & credit repair | Problem with customer service | NJ | Fixed | Yes |
| Oct 22, 2026 | Debt relief & credit repair | Problem with customer service | NY | Explained | Yes |
| Oct 12, 2026 | Debt relief & credit repair | Problem with customer service | CO | In progress | Yes |
| Oct 7, 2026 | Debt relief & credit repair | Problem with customer service | FL | In progress | Yes |
| Oct 6, 2026 | Debt relief & credit repair | Problem with customer service | NM | In progress | Yes |
| Oct 4, 2026 | Debt relief & credit repair | Problem with customer service | OK | In progress | Yes |
| Oct 1, 2026 | Debt relief & credit repair | Problem with customer service | TX | In progress | Yes |
| Sep 30, 2026 | Debt relief & credit repair | Problem with customer service | WV | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.