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Case file

Mortgages

Complaint 30262032 Zions Bancorporation

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Texas 75126
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 17, 2026Complaint received
  2. Oct 17, 2026Sent to Zions Bancorporation
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Zions Bancorporation complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
Jun 26, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
May 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
May 18, 2026MortgagesTrouble during payment processInterest rateAZExplainedYes
Apr 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
Apr 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Mar 9, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan-ExplainedYes
Jan 14, 2026MortgagesTrouble during payment processFees chargedUTExplainedYes
Dec 22, 2025MortgagesTrouble during payment processFees chargedUTExplainedYes
Nov 19, 2025MortgagesTrouble during payment processPayment processCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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