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Case file

Prepaid & gift cards

Complaint 30422629 Fiserv Finxact Core

Explained
Product
Prepaid card · Government benefit card
Detail
Trouble closing card
From
New York 10553
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 19, 2026Complaint received
  2. Oct 19, 2026Sent to Fiserv Finxact Core
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fiserv Finxact Core complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAIn progressYes
Nov 11, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNJIn progressYes
Nov 8, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Nov 6, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardPAIn progressYes
Nov 4, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYExplainedYes
Nov 4, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardCAIn progressYes
Oct 30, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardCAExplainedYes
Oct 27, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Oct 24, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Oct 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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