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Mortgages

Complaint 30517133 Freedom Financial Network

In progress
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Payment process
From
Louisiana 71118
Filed by
Web · Servicemember · Older American
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 20, 2026Complaint received
  2. Oct 20, 2026Sent to Freedom Financial Network
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Freedom Financial Network complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 3, 2026MortgagesTrouble during payment processPayment processOHIn progressYes
Aug 13, 2026MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Jun 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
May 20, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Apr 10, 2026MortgagesTrouble during payment processPayment processMIExplainedYes
Dec 23, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Oct 2, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Jul 18, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Feb 19, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanINExplainedYes
Feb 16, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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