Complaint 3073800 Heritage Financial Group

Explained

Company: Heritage Financial Group
Product: Vehicle loan or lease · Loan
Issue: Struggling to pay your loan
Detail: Loan balance remaining after the vehicle is repossessed and sold
From: Indiana XXXXX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Nov 14, 2018Complaint received
Nov 28, 2018Sent to Heritage Financial Group (14 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heritage Financial Group complaints about struggling to pay your loan

Received	About	Issue	State	Answer	On time
Dec 19, 2022	Auto loans & leases	Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold	FL	Explained	No
Jan 4, 2022	Auto loans & leases	Struggling to pay your loanDenied request to lower payments	AZ	Explained	Yes
Jun 9, 2020	Auto loans & leases	Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold	MI	Explained	Yes
Apr 20, 2020	Auto loans & leases	Struggling to pay your loanLender trying to repossess or disable the vehicle	IN	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works