Complaint log
Heritage Financial Group complaint log
The newest complaints about Heritage Financial Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Oct 6, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Sep 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 21, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jul 28, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| May 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 17, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 13, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 11, 2026 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 30, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Dec 24, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Dec 13, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 12, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 3, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 8, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 19, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 3, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| May 26, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 23, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| May 20, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 31, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 30, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 7, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 2, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 29, 2024 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Oct 25, 2024 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Oct 22, 2024 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 15, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jul 23, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 9, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 1, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 1, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 1, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 28, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works