Case file
Mortgages
Complaint 30750937 Bank of America
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 23, 2026Complaint received
- Oct 23, 2026Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Nov 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Nov 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | In progress | Yes |
| Nov 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | NE | In progress | Yes |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NY | Explained | Yes |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | In progress | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | In progress | Yes |
| Nov 3, 2026 | Credit cards | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | CA | In progress | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SD | In progress | Yes |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | MI | Explained | Yes |
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