Case file
Mortgages
Complaint 30801842 Wells Fargo
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 23, 2026Complaint received
- Oct 23, 2026Sent to Wells Fargo
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Wells Fargo complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | OR | In progress | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | OR | In progress | Yes |
| Oct 31, 2026 | Mortgages | Trouble during payment processPayment process | NY | In progress | Yes |
| Oct 27, 2026 | Mortgages | Trouble during payment processFees charged | OH | Explained | Yes |
| Oct 27, 2026 | Mortgages | Trouble during payment processPayment process | IL | Explained | Yes |
| Oct 27, 2026 | Mortgages | Trouble during payment processLien release | FL | In progress | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NC | In progress | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processPayment process | HI | In progress | Yes |
| Oct 24, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Oct 24, 2026 | Mortgages | Trouble during payment processPayment process | UT | Fixed | Yes |
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