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Case file

Money transfers & apps

Complaint 30843816 Bank of America

Explained
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
New York 10983
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 23, 2026Complaint received
  2. Oct 23, 2026Sent to Bank of America
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bank of America complaints about trouble accessing funds in your mobile or digital wallet

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMAIn progressYes
Oct 13, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTXExplainedYes
Jul 20, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTXMoney backYes
May 27, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes
Dec 23, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Nov 8, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletAZExplainedYes
Jul 8, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Jun 19, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletOHExplainedYes
Mar 28, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletMNExplainedYes
Mar 14, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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