Case file
Debt collection
Complaint 31451581 Citibank
Explained- Product
- Debt collection · Credit card debt
- Detail
- Debt is not yours
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about attempts to collect debt not owed
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | CA | Fixed | Yes |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | CA | Explained | Yes |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | NJ | Fixed | Yes |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | NJ | Fixed | Yes |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | NJ | Fixed | Yes |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | NJ | Fixed | Yes |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | CA | Explained | Yes |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | CA | Explained | Yes |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | LA | Explained | Yes |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | NC | Fixed | Yes |
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