Case file
Credit cards
Complaint 31491726 Enova
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 31, 2026Complaint received
- Oct 31, 2026Sent to Enova
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Enova complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | In progress | Yes |
| Oct 10, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Oct 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NC | Explained | Yes |
| Oct 7, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | TN | Explained | Yes |
| Sep 30, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | OH | Explained | Yes |
| Sep 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | GA | Explained | Yes |
| Sep 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Sep 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Sep 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TN | Explained | Yes |
| Aug 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
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