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Case file

Mortgages

Complaint 31500129 Select Portfolio Servicing

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Fees charged
From
Arizona 85331
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 31, 2026Complaint received
  2. Oct 31, 2026Sent to Select Portfolio Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Select Portfolio Servicing complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyFLIn progressYes
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNYIn progressYes
Oct 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAIn progressYes
Oct 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLIn progressYes
Oct 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLIn progressYes
Oct 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIIn progressYes
Oct 28, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 28, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Oct 28, 2026MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Oct 27, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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