Mortgage company · complaint record
Select Portfolio Servicing complaints
Filed under SELECT PORTFOLIO SERVICING, INC.
Consumers have filed 16,709 complaints about Select Portfolio Servicing since 2011, 1,277 of them in the last 12 months (+32% on the year before). It answered 99.9% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is trouble during payment process. It is the 8th most complained-about of 595 mortgage lenders & servicers this year.
Average response record. How it works
- Complaints on record
- 16,709
- Last 12 months
- 1,277
- Answered on time
- 99.9%
- Closed with relief
- 0%
- Last 30 days
- 59
- Rank
- #8 of 595
Since December 2011
+32% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 7, 2026
Most complained-about mortgage lenders & servicers
Select Portfolio Servicing complaints by month
The busiest month was September 2016 (146 complaints). Complaints in the last 12 months are up 32% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Select Portfolio Servicing answered last 12 months
- Closed with explanation1,24397.3%
- In progress342.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/4599.9% on time
- Relief for customers0/400% closed with relief
- Complaint trend7/15+32% vs last year
What Select Portfolio Servicing complaints are about
Top Select Portfolio Servicing problems last 12 months
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 586
- Trying to communicate with the company to fix an issue while managing or servicing your loan 414
- Payment process 292
- Paying off the loan 91
- Loan sold or transferred to another company 87
- Fees charged 85
Where Select Portfolio Servicing complaints come from
Most complaints: California (3,702), Florida (2,115), Georgia (1,076), New York (1,015), Texas (757).
Select Portfolio Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ocwen FinancialMortgages | 54 | 1,681 | C |
| 2 | PennyMacMortgages | 89 | 1,490 | A |
| 3 | M&T BankMortgages | 92 | 1,455 | A |
| 4 | Carrington Mortgage ServicesMortgages | 44 | 1,302 | D |
| 5 | Select Portfolio ServicingMortgages | 52 | 1,277 | C |
| 6 | LoanCareMortgages | 46 | 1,091 | D |
| 7 | SeleneMortgages | 50 | 1,063 | C |
| 8 | Mr. CooperMortgages | 60 | 913 | C |
Compare side by side: Select Portfolio Servicing vs Ocwen Financial · Select Portfolio Servicing vs PennyMac · Select Portfolio Servicing vs M&T Bank · Select Portfolio Servicing vs Carrington Mortgage Services
What people say about Select Portfolio Servicing
All experiencesNo experiences with Select Portfolio Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Select Portfolio Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 1, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 31, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 31, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 31, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 30, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | In progress |
| Oct 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
Questions about Select Portfolio Servicing
How many complaints does Select Portfolio Servicing have?
Select Portfolio Servicing has 16,709 complaints on record since December 2011, including 1,277 in the last 12 months and 59 in the last 30 days. That makes it number 110 of every company by complaints this year.
Does Select Portfolio Servicing respond to complaints?
Yes. Select Portfolio Servicing answered 99.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 52/100 (grade C).
What do people complain about most with Select Portfolio Servicing?
The most common problems are trouble during payment process (4,078), struggling to pay mortgage (4,639), incorrect information on your report (477).
Is Select Portfolio Servicing legit?
Select Portfolio Servicing is a real company with a public complaint record: consumers have complained about it 16,709 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Select Portfolio Servicing legit? for the signals, red flags and how to protect yourself.
Are complaints about Select Portfolio Servicing going up or down?
Up. There were 1,277 complaints in the last 12 months against 970 in the 12 before (+32%). See every month.
How do I file a complaint against Select Portfolio Servicing?
Complain to Select Portfolio Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Select Portfolio Servicing complaints come from?
Most come from California (3,702), Florida (2,115), Georgia (1,076). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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