Case file
Credit cards
Complaint 31588235 Synchrony
Explained- Product
- Credit card · Store credit card
- Detail
- Can't use card to make purchases
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 1, 2026Complaint received
- Nov 1, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | GA | In progress | Yes |
| Nov 4, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | NH | In progress | Yes |
| Nov 4, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | CA | In progress | Yes |
| Nov 3, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | PA | In progress | Yes |
| Nov 3, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | MD | In progress | Yes |
| Nov 1, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | IN | Explained | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | SC | In progress | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | TX | In progress | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | TN | In progress | Yes |
| Oct 28, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | GA | In progress | Yes |
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