Case file
Bank accounts
Complaint 31625594 Wells Fargo
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Wells Fargo
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Wells Fargo complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Nov 3, 2026 | Bank accounts | Closing an accountCan't close your account | WI | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Closing an accountCompany closed your account | MD | In progress | Yes |
| Nov 2, 2026 | Bank accounts | Closing an accountCan't close your account | TX | Money back | Yes |
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | - | In progress | Yes |
| Nov 2, 2026 | Bank accounts | Closing an accountCompany closed your account | NV | In progress | Yes |
| Nov 2, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | In progress | Yes |
| Nov 1, 2026 | Bank accounts | Closing an accountCan't close your account | CA | In progress | Yes |
| Oct 31, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
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