Case file
Credit cards
Complaint 31810736 Citibank
Explained- Product
- Credit card · Store credit card
- Detail
- Card opened without my consent or knowledge
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 3, 2026Complaint received
- Nov 3, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about getting a credit card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | AL | Money back | Yes |
| Nov 4, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | FL | Explained | Yes |
| Nov 3, 2026 | Credit cards | Getting a credit cardApplication denied | TX | Explained | Yes |
| Oct 31, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | CA | Fixed | Yes |
| Oct 30, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | AL | In progress | Yes |
| Oct 30, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | AZ | Fixed | Yes |
| Oct 30, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | MI | In progress | Yes |
| Oct 30, 2026 | Credit cards | Getting a credit cardProblem getting a working replacement card | WA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | TN | Fixed | Yes |
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