Case file
Mortgages
Complaint 31897396 JPMorgan Chase
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 4, 2026Complaint received
- Nov 4, 2026Sent to JPMorgan Chase
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More JPMorgan Chase complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Mortgages | Trouble during payment processPayment process | AZ | Explained | Yes |
| Nov 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NC | Explained | Yes |
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | SC | Explained | Yes |
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Oct 29, 2026 | Mortgages | Trouble during payment processPaying off the loan | GA | Explained | Yes |
| Oct 28, 2026 | Mortgages | Trouble during payment processLien release | FL | In progress | Yes |
| Oct 24, 2026 | Mortgages | Trouble during payment processPayment process | - | Explained | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processPayment process | AZ | Explained | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processInterest rate | TX | Explained | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | WV | In progress | Yes |
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