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Complaint log

JPMorgan Chase complaint log

The newest complaints about JPMorgan Chase, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Credit cardsOther features, terms, or problemsOther problemTXExplainedYes
Nov 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Nov 8, 2026Money transfers & appsOther service problemWAExplainedYes
Nov 8, 2026Credit cardsFees or interestProblem with feesPAMoney backYes
Nov 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Nov 6, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitMOExplainedYes
Nov 6, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNJExplainedYes
Nov 6, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Nov 6, 2026Bank accountsManaging an accountProblem accessing accountAZExplainedYes
Nov 6, 2026Credit cardsIncorrect information on your reportAccount status incorrectNYExplainedYes
Nov 6, 2026Bank accountsManaging an accountProblem using a debit or ATM cardILExplainedYes
Nov 5, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesTXExplainedYes
Nov 5, 2026Credit cardsIncorrect information on your reportAccount information incorrectNYExplainedYes
Nov 5, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionTXExplainedYes
Nov 5, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedAZExplainedYes
Nov 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWYExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement-Money backYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMOExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYMoney backYes
Nov 4, 2026Bank accountsManaging an accountDeposits and withdrawalsAZExplainedYes
Nov 4, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Nov 4, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMNExplainedYes
Nov 4, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedLAExplainedYes
Nov 4, 2026Credit cardsClosing your accountCompany closed your accountSDExplainedYes
Nov 4, 2026Credit cardsGetting a credit cardApplication deniedILExplainedYes
Nov 4, 2026Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Nov 4, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNYExplainedYes
Nov 4, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesGAMoney backYes
Nov 4, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYMoney backYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNJMoney backYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSExplainedYes
Nov 4, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceCAExplainedYes
Nov 4, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedFLMoney backYes
Nov 4, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNYExplainedYes
Nov 4, 2026Credit cardsGetting a credit cardDelay in processing applicationCAExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectAZExplainedYes
Nov 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementUTExplainedYes
Nov 3, 2026Credit cardsFees or interestCharged too much interestCAExplainedYes
Nov 3, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMOExplainedYes
Nov 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAFixedYes
Nov 3, 2026Bank accountsManaging an accountDeposits and withdrawalsIAExplainedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Nov 3, 2026Bank accountsManaging an accountBanking errorsOKExplainedYes
Nov 3, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
Nov 3, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNJExplainedYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processOHExplainedYes
Nov 3, 2026Credit reportingIncorrect information on your reportAccount information incorrectARExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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