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Case file

Prepaid & gift cards

Complaint 3190060 Bank of America

Explained
Product
Credit card or prepaid card · Payroll card
Detail
Overdraft charges
From
Tennessee 37921
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 25, 2019Complaint received
  2. Mar 27, 2019Sent to Bank of America (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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