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Prepaid & gift cards

Problem with an overdraft

Consumers have filed 9 complaints about this, against 8 companies. The most complained-about is Netspend.

Companies with the most

All time.

In more detail

  • Overdraft charges778%
  • Was signed up for overdraft on card, but don't want to be222%

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 21, 2022NetspendPrepaid & gift cardsProblem with an overdraftOverdraft chargesCAExplainedYes
Dec 28, 2021Fifth Third BankPrepaid & gift cardsProblem with an overdraftOverdraft chargesSCExplainedYes
Dec 16, 2021ChimePrepaid & gift cardsProblem with an overdraftOverdraft chargesTXExplainedYes
Apr 30, 2021Adp, LLCPrepaid & gift cardsProblem with an overdraftOverdraft chargesILExplainedYes
Jul 7, 2020JPMorgan ChasePrepaid & gift cardsProblem with an overdraftOverdraft chargesNYExplainedYes
Aug 16, 2019NetspendPrepaid & gift cardsProblem with an overdraftOverdraft chargesOKExplainedYes
May 18, 2019Automatic Data ProcessingPrepaid & gift cardsProblem with an overdraftWas signed up for overdraft on card, but don't want to beFLExplainedYes
Mar 25, 2019Bank of AmericaPrepaid & gift cardsProblem with an overdraftOverdraft chargesTNExplainedYes
Jul 16, 2017First DataPrepaid & gift cardsProblem with an overdraftWas signed up for overdraft on card, but don't want to beNCExplainedYes

Your rights with prepaid card companies

Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.

Scam warning: Gift cards are for gifts. Anyone asking you to pay a bill, a fine or a "fee" with gift cards is a scammer.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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