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Crypto

Complaint 3222533 BB&T

Explained
Company
BB&T
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Washington 992XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 25, 2019Complaint received
  2. May 1, 2019Sent to BB&T (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about other service problem

ReceivedAboutIssueStateAnswerOn time
Sep 13, 2019Money transfers & appsOther service problemPAExplainedYes
Feb 5, 2018Money transfers & appsOther service problemFLExplainedYes

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