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Student loans

Complaint 3254998 JH Portfolio Debt Equities

Explained
Product
Student loan · Private student loan
Detail
Need information about your loan balance or loan terms
From
Delaware 19806
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 28, 2019Complaint received
  2. Jun 4, 2019Sent to JH Portfolio Debt Equities (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JH Portfolio Debt Equities complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 26, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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