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Case file

Prepaid & gift cards

Complaint 3285269 B-Focused Mobile

Money back
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Problem adding money
From
California 95055
Filed by
Postal mail
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 24, 2019Complaint received
  2. Jul 29, 2019Sent to B-Focused Mobile (35 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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