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Student loans

Complaint 3309187 National Recoveries

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New York 121XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Jul 17, 2019Complaint received
  2. Jul 17, 2019Sent to National Recoveries
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More National Recoveries complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2020Student loansDealing with your lender or servicerReceived bad information about your loanSDExplainedYes
Feb 28, 2020Student loansDealing with your lender or servicerProblem with customer serviceMSExplainedYes
Feb 14, 2020Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedYes
Jan 17, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMOExplainedYes
Jan 10, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Dec 18, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedMIExplainedYes
Oct 15, 2019Student loansDealing with your lender or servicerReceived bad information about your loanORExplainedYes
Aug 1, 2019Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Jun 21, 2019Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Apr 17, 2019Student loansDealing with your lender or servicerProblem with customer serviceWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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