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Student loans

Complaint 3314247 Western Benefits Group

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't get other flexible options for repaying your loan
From
Florida 32818
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jul 22, 2019Complaint received
  2. Jul 26, 2019Sent to Western Benefits Group (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Western Benefits Group complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Oct 3, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanILMoney backYes
Mar 19, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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