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Student loans

Complaint 3434802 Eagle Accounts Group

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Florida 34609
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 11, 2019Complaint received
  2. Nov 19, 2019Sent to Eagle Accounts Group (8 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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