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Case file

Prepaid & gift cards

Complaint 3456305 Cardplatforms

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble using the card to spend money in a store or online
From
Ohio 44136
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Dec 3, 2019Complaint received
  2. Dec 5, 2019Sent to Cardplatforms (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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