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Student loans

Complaint 3494005 Financial Asset Management Systems

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Florida 33023
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 13, 2020Complaint received
  2. Jan 13, 2020Sent to Financial Asset Management Systems
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Financial Asset Management Systems complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2022Student loansDealing with your lender or servicerKeep getting calls about your loanTXExplainedYes
Apr 24, 2022Student loansDealing with your lender or servicerDon't agree with the fees chargedALExplainedYes
Dec 23, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanOHExplainedYes
Sep 11, 2020Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes
Jul 6, 2020Student loansDealing with your lender or servicerReceived bad information about your loanLAExplainedYes
Dec 13, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanNJExplainedYes
Oct 22, 2019Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
May 17, 2018Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
Jul 1, 2017Student loansDealing with your lender or servicerKeep getting calls about your loanINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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