Complaint 3505124 United Docu Prep

Money back

Company: United Docu Prep
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Received bad information about your loan
From: Tennessee 37086
Filed by: Phone
Company's answer: Closed with monetary relief
On time: Yes, within 15 days

Jan 22, 2020Complaint received
Jan 22, 2020Sent to United Docu Prep
AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More United Docu Prep complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Aug 23, 2023	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	CA	No timely reply	No
Jul 17, 2020	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	WV	Explained	No
Oct 17, 2019	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	NC	Explained	Yes
Jan 25, 2018	Student loans	Dealing with your lender or servicerReceived bad information about your loan	-	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works