Case file
Debt collection
Complaint 3517231 BB&T
Explained- Product
- Debt collection · Auto debt
- Detail
- Called before 8am or after 9pm
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 1, 2020Complaint received
- Feb 5, 2020Sent to BB&T (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 18, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | FL | Explained | Yes |
| Sep 26, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | TN | Explained | Yes |
| Aug 2, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | NC | Explained | Yes |
| Jul 25, 2019 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | TX | Explained | Yes |
| May 31, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | TN | Explained | Yes |
| May 13, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | NC | Explained | Yes |
| Apr 9, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | GA | Explained | Yes |
| Apr 6, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | NC | Explained | Yes |
| Sep 19, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | FL | Explained | Yes |
| Sep 12, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | FL | Explained | Yes |
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