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Case file

Debt collection

Complaint 3557587 Student Account Management Services

Explained
Product
Debt collection · Federal student loan debt
Detail
Attempted to collect wrong amount
From
Arizona 85209
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Mar 7, 2020Complaint received
  2. Apr 22, 2020Sent to Student Account Management Services (46 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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