Debt collection

False statements or representation

Consumers have filed 128,227 complaints about this, 34,266 in the last 12 months (-11%), against 3,362 companies. The most complained-about is Resurgent Capital Services. Companies closed 21% of these with relief.

Companies with the most

Last 12 months.

In more detail

Attempted to collect wrong amount114,20489%
Impersonated attorney, law enforcement, or government official6,5295%
Indicated you were committing crime by not paying debt3,5753%
Impersonated an attorney or official1,2841%
Told you not to respond to a lawsuit they filed against you1,2781.0%
Indicated committed crime not paying1,0120.8%
Indicated shouldn't respond to lawsuit3450.3%

By month

2023202420252026

Latest full monthThis month so farPeak: 3,926 in January 2025

By state

Per 100,000 people, last 12 monthsFewerMore

Latest complaints about this

Received	Company	About	Issue	State	Answer	On time
Nov 14, 2026	TransUnion	Debt collection	False statements or representationAttempted to collect wrong amount	FL	In progress	Yes
Nov 14, 2026	TransUnion	Debt collection	False statements or representationAttempted to collect wrong amount	MA	In progress	Yes
Nov 13, 2026	Experian	Debt collection	False statements or representationAttempted to collect wrong amount	LA	In progress	Yes
Nov 13, 2026	Bank of America	Debt collection	False statements or representationAttempted to collect wrong amount	NV	In progress	Yes
Nov 13, 2026	National Credit Adjusters	Debt collection	False statements or representationAttempted to collect wrong amount	MN	In progress	Yes
Nov 13, 2026	Penn Credit	Debt collection	False statements or representationAttempted to collect wrong amount	MI	Explained	Yes
Nov 13, 2026	Navy Federal Credit Union	Debt collection	False statements or representationAttempted to collect wrong amount	GA	In progress	Yes
Nov 12, 2026	Rozlin Financial Group	Debt collection	False statements or representationAttempted to collect wrong amount	TX	In progress	Yes
Nov 12, 2026	Kriya Capital	Debt collection	False statements or representationAttempted to collect wrong amount	VA	In progress	Yes
Nov 12, 2026	Harris & Harris	Debt collection	False statements or representationAttempted to collect wrong amount	CA	Explained	Yes
Nov 12, 2026	CarMax	Debt collection	False statements or representationAttempted to collect wrong amount	FL	Explained	Yes
Nov 12, 2026	Eastern Account Systems of Connecticut	Debt collection	False statements or representationTold you not to respond to a lawsuit they filed against you	MA	Explained	Yes
Nov 12, 2026	BC Services	Debt collection	False statements or representationAttempted to collect wrong amount	CO	In progress	Yes
Nov 12, 2026	National Credit Adjusters	Debt collection	False statements or representationAttempted to collect wrong amount	CA	In progress	Yes
Nov 12, 2026	Fairway Capital Recovery	Debt collection	False statements or representationAttempted to collect wrong amount	CA	Explained	Yes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works