Complaint 3790336 First Direct Mediation

Explained

Company: First Direct Mediation
Product: Debt collection · Payday loan debt
Issue: Communication tactics
Detail: Used obscene, profane, or other abusive language
From: Texas 78046
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint is the result of an isolated error

Aug 11, 2020Complaint received
Sep 15, 2020Sent to First Direct Mediation (35 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Direct Mediation complaints about communication tactics

Received	About	Issue	State	Answer	On time
Nov 18, 2021	Debt collection	Communication tacticsFrequent or repeated calls	LA	Explained	Yes
Aug 11, 2021	Debt collection	Communication tacticsFrequent or repeated calls	TX	Explained	Yes
Jan 21, 2021	Debt collection	Communication tacticsFrequent or repeated calls	OK	Explained	Yes
Dec 16, 2020	Debt collection	Communication tacticsUsed obscene, profane, or other abusive language	MO	Explained	Yes
Aug 18, 2020	Debt collection	Communication tacticsUsed obscene, profane, or other abusive language	KY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works