Debt collector · complaint record
First Direct Mediation complaints
Consumers have filed 21 complaints about First Direct Mediation since 2020, none in the last 12 months. It answered 95.2% on time and closed 0% with relief for the customer. The most common problem is false statements or representation.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 21
- Last 12 months
- 0
- Answered on time
- 95.2%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2020
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Mar 18, 2022
First Direct Mediation complaints by month
The busiest month was August 2020 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Direct Mediation answered all time
- Closed with explanation21100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Direct Mediation complaints are about
Top First Direct Mediation problems
Inside "False statements or representation"
- Attempted to collect wrong amount 2
- Impersonated attorney, law enforcement, or government official 2
- Indicated you were committing crime by not paying debt 1
- Told you not to respond to a lawsuit they filed against you 1
Where First Direct Mediation complaints come from
Most complaints: Texas (6), Tennessee (2), California (2), Florida (2), Kentucky (2).
First Direct Mediation compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | First Direct MediationDebt collection | - | 0 | - |
Compare side by side: First Direct Mediation vs Green Square · First Direct Mediation vs EMoneyUSA · First Direct Mediation vs Mullooly Jeffrey Rooney & Flynn · First Direct Mediation vs Credit World Services
What people say about First Direct Mediation
All experiencesNo experiences with First Direct Mediation yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Direct Mediation complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 18, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 26, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 18, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 29, 2021 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Aug 28, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 19, 2021 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Aug 11, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 30, 2021 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jul 28, 2021 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jun 23, 2021 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Apr 23, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Apr 7, 2021 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
Questions about First Direct Mediation
How many complaints does First Direct Mediation have?
First Direct Mediation has 21 complaints on record since August 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does First Direct Mediation respond to complaints?
Yes. First Direct Mediation answered 95.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Direct Mediation?
The most common problems are false statements or representation (6), communication tactics (6), took or threatened to take negative or legal action (4).
Is First Direct Mediation legit?
First Direct Mediation is a real company with a public complaint record: consumers have complained about it 21 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Direct Mediation legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Direct Mediation?
Complain to First Direct Mediation in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Direct Mediation complaints come from?
Most come from Texas (6), Tennessee (2), California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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