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Case file

Debt collection

Complaint 4082785 New Mexico Educational Assistance Foundation

Explained
Product
Debt collection · Private student loan debt
Detail
Attempted to collect wrong amount
From
New Mexico 87109
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Jan 21, 2021Complaint received
  2. Feb 4, 2021Sent to New Mexico Educational Assistance Foundation (14 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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