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Auto loans & leases

Complaint 4148114 Pacific Retrieval

Explained
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
California 95204
Filed by
Postal mail · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Feb 18, 2021Complaint received
  2. Feb 18, 2021Sent to Pacific Retrieval
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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