Case file
Mortgages
Complaint 4164273 West One Capital Group
Explained- Company
- West One Capital Group
- Product
- Mortgage · Conventional home mortgage
- From
- Texas 78212
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Feb 25, 2021Complaint received
- Feb 25, 2021Sent to West One Capital Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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