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Payday & personal loans

Complaint 4192121 Sallie Mae

Explained
Company
Sallie Mae
Product
Payday loan, title loan, or personal loan · Installment loan
From
North Carolina 27534
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Mar 8, 2021Complaint received
  2. Mar 10, 2021Sent to Sallie Mae (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sallie Mae complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Aug 11, 2020Payday & personal loansProblem with the payoff process at the end of the loanCAMoney backYes
Jul 31, 2019Payday & personal loansProblem with the payoff process at the end of the loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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