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Money transfers & apps

Complaint 4226081 Guaranteed Rate

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Delaware 19810
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 18, 2021Complaint received
  2. Mar 24, 2021Sent to Guaranteed Rate (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Guaranteed Rate complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2021Money transfers & appsMoney was not available when promisedFLExplainedYes

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