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Credit cards

Complaint 4504919 Rausch Sturm

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Credit card company won't work with you while you're going through financial hardship
From
Louisiana 70578
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 30, 2021Complaint received
  2. Aug 4, 2021Sent to Rausch Sturm (35 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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