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Case file

Credit cards

Complaint 4561090 Axos Financial

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem with customer service
From
Michigan 48505
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 20, 2021Complaint received
  2. Jul 21, 2021Sent to Axos Financial (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Axos Financial complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Jul 6, 2023Credit cardsOther features, terms, or problemsProblem with customer serviceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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