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Case file

Prepaid & gift cards

Complaint 4589555 Bankmobile Technologies

Explained
Product
Credit card or prepaid card · Student prepaid card
Detail
Trouble getting information about the card
From
Florida 34421
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 30, 2021Complaint received
  2. Aug 11, 2021Sent to Bankmobile Technologies (12 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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