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Case file

Student loans

Complaint 4606031 Students Come First

Money back
Product
Student loan · Federal student loan servicing
Detail
Problem lowering your monthly payments
From
-
Filed by
Phone
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Aug 5, 2021Complaint received
  2. Aug 10, 2021Sent to Students Come First (5 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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