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Money transfers & apps

Complaint 4837131 Optum Bank

Explained
Company
Optum Bank
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Texas 76012
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Oct 22, 2021Complaint received
  2. Oct 22, 2021Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about other service problem

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2026Money transfers & appsOther service problemNYExplainedYes
Feb 28, 2026Money transfers & appsOther service problemTXExplainedYes
Mar 17, 2023Money transfers & appsOther service problemMDExplainedYes
Apr 8, 2022Money transfers & appsOther service problemMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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